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Dolphin IT Solutions
IT Support Specialists

IT Support Specialists

Optimise your IT services with our expert support team.

Ensure smooth operations, swift response times and rapid issue resolution, by using our expert IT service desk.

Efficient Support Service.

Empower your organisation with expert assistance, onboarding, and security solutions.

Helpdesk support

Helpdesk Support.

We have a dedicated helpdesk team to assist clients with their IT queries, issues, and troubleshooting. We have a self-service IT helpdesk portal, with a knowledge base for FAQs.

Configuration and customisation

Configuration and Customisation.

We'll assist you with setting up user accounts, security settings, email configurations, and integration with other systems.

Onboarding and training

Onboarding and Training.

We offer onboarding services to clients to ensure a smooth transition to Microsoft 365 or Google Workspace. We are happy to provide training sessions or workshops to educate users on how to use the various features and applications effectively.

Migration services

Migration Services.

Migrate your existing data and applications to Microsoft 365 or Google Workspace. This can include email migration, document migration, and data transfer from legacy systems to the cloud.

Use your systems to their fullest potential.

Let us handle the technicalities whilst you get back to focusing on what you do best.

Premium support

Premium Support

Professional, high-quality support, with clear, personalised advice, ensuring we achieve a personal experience large support vendors struggle to provide.

Commitment

Commitment

We offer support to any business within the UK and around the world (English speaking), but no matter where you are, our helpdesk team will guarantee response times.

Communication

Communication

Get emails with an overview of your request and contact information for the team member working on your case.

Our customers speak volumes about us.

See how we've transformed businesses with our dedicated service desk

Business Process Optimisation and HelpdeskSharePoint Migration, Custom PowerApp and Ongoing Support
Break-Fix IT SupportRestoring Confidence in IT Services
IT Support & Microsoft 365 LicencingA comprehensive Microsoft agreement
More than just closing a ticket

More than just closing a ticket

IT support is more than closing tickets; it's about solving problems, preventing future issues, and being there when you need us the most - not just when it's convenient.

Support can feel only transactional with larger providers: raise a request, wait in a queue and get a generic fix. That's why we do things differently.

  • Proactive, Not Reactive

    We'll deploy proactive monitoring in your environment to safeguard against some of the common causes of downtime, ensuring the lights are kept on as long as possible.
  • Preventative Maintenance

    Regular patching and maintenance is vital to prevent a disaster from occurring. We'll work with you to come up with a patch management schedule that works for you.
  • Part of Your Team

    We work as an extension of your business. That means building relationships, learning about your environment and bespoke business logic, and genuinely caring about your uptime and user experience.
Let's Streamline Your IT Services Today.Let us know your needs below and we'll get in touch.
Contact us
Dolphin IT SolutionsSpaces, Austen House, Station View
Guildford, Surrey, GU1 4AR