SharePoint Migration and Upgrade Case Study
SharePoint Migration and Upgrade
Introduction
AECOM is the world’s premier infrastructure firm, delivering professional services throughout the project lifecycle. It's number 157 on the 2019 Fortune 500 list. AECOM is headquartered in Dallas, Texas, United States, with clients in more than 150 countries.
Challenges
In the Middle East offices based in Dubai the company had a large SharePoint 2007 farm that had been in operation for some years serving the HR function in the region.
Hosted on server operating systems and database systems that were soon to be deprecated by Microsoft, coupled with the very outdated SharePoint 2007 installation, it was clear that some action had to be taken to review the farm and plan to migrate and upgrade the system as a whole.
The problem was that after a large company acquisition and movement of resources within the company, all technical knowledge of the farm’s implementation had not been properly maintained, and hence there were large gaps in the understanding of the farm’s content and maintenance requirements. This was recognised by the company CIO, and therefore a plan of action was needed to reduce the exposure of risk to this application’s function.
Our Solution
Working onsite in the Middle East offices, an experienced SharePoint technician from Dolphin IT Solutions spent 10 days doing a full technical review of the SharePoint 2007 farm. The review was conducted in such a way that no disruption of service or major changes were invoked on the farm so as not to cause disruption to staff members.
The review and assessment covered all aspects of the technical makeup of the farm including the server configurations, database health check, backup and disaster recovery procedures as well as the content on the farm and an assessment of content that could be targeted for archiving prior to any migration work being undertaken.
A series of meetings and interviews was also conducted with various management level staff members to try to establish any key points of failure and pain points that could be addressed as part of the migration and upgrade process.
Client Testimonial
Dolphin IT Solutions has completed several SharePoint, Business Intelligence, and Web Development projects for us. They are always on-hand and ready to mobilise on a project right when we need them, sometimes at very short notice, but always with the right people and skills to get the job done. Their flexibility to service our needs from the start with minimal lead time, and their ability to completely understand our requirements immediately is why we have used them for outsourcing requirements and why we will continue to use them. Results, speed of delivery, and a cost effective professional service is what we need for our dynamic and demanding business. Dolphin IT Solutions has delivered this to us time and time again.
