Why Buying Microsoft Licences From a Specialist Makes Sense

When it comes to choosing a provider for Microsoft 365 or Google Workspace, you might be tempted to stick to some of the big names amongst distributors, telcos, or online marketplaces. And why shouldn’t you? You’re likely already using them or have at least heard of them, so it’s a simple case of click, pay, done.

But over time, this can lead to missed security risks and poor support - and it’s only when something goes seriously wrong that the difference between a generalist and a specialist becomes glaringly obvious.

Dolphin IT Solutions does things differently. Your core productivity and collaboration solutions should be supported by real people backed by real expertise, with transparency throughout the relationship. Not managed by someone who doesn’t fully understand the product or your business.

To that end, we include more than just licenses and deliver value even before day one.

Licencing Expertise, Not Just Licence Sales

We don’t just sell licenses; we help you choose the right plans to avoid overpaying and then set them up correctly.

We provide:

• Guidance on Microsoft 365 and Google Workspace plans and purchasing options
• Help with avoiding common traps or configuration mistakes
• Advice on security and compliance best practices
• Support with licence onboarding and scaling as your business grows

Are you a five-man startup, or managing hundreds of users across departments? It doesn’t make a difference - we’ll make sure you're licensed efficiently and correctly, and most importantly, secure.

What does expertise look like? Sometimes, it’s easier to explain what it doesn’t look like. We recently had a client transfer their licencing to us after a frustrating experience with a large distributor. Their provider had over-allocated Microsoft 365 licences - without checking actual usage, and billed them for hundreds more than they needed. That one careless action wiped out nearly a year’s worth of savings.

At Dolphin IT Solutions, we handle every licensing request with care. We review and confirm changes with you - because small mistakes can have big financial consequences. That’s the difference between a transaction and a trusted advisor.

Security Built into Your Licences

Big distributors typically sell you a licence and walk away; we stay involved. Every week we run an automated security review of your environment, checking for:

• Mailboxes with suspicious rules or forwarding setup
• Inactive mailboxes
• Users without MFA switched on
• Stale passwords and legacy authentication risks

If anything flags up – we’ll reach out to let you know, with a suggested course of action.

Will this really help you? Well, recently a business came to us after their CEO’s mailbox was compromised. Emails had been silently forwarding to an external address for weeks. Their previous provider had no monitoring or alerts in place. We flag that exact behaviour weekly for all our clients.

Security Awareness Training

Most breaches start with a simple phishing email. To safeguard your data, we provide free, regular phishing simulation campaigns with Microsoft 365 and Google Workspace – so you can spot vulnerabilities within your organisation before it’s too late.

These phishing campaigns mimic real-world phishing attacks and help you assess how prepared your team is to respond to suspicious emails. Each simulation is carefully designed to reflect common tactics used by attackers, such as fake login pages or unexpected file links. Employees interacting with the simulation are tracked so we can help you understand where further training is needed.

At the end of each campaign, you’ll get a report outlining who opened the email, clicked the link, and / or entered their credentials on the lure page, as well as an overall risk score of your business.

The goal isn’t to catch people out - it’s to build awareness and reduce the risk of a real breach. Regular testing, combined with clear reporting, helps you build a culture where staff pause and think before clicking. Some of our clients have used insights from these campaigns to improve their internal training, such as adding security awareness to their onboarding for new starters, where it had previously been overlooked.

One Central Portal for Everything

Many large vendors split their services across multiple systems - billing here, licensing there, and support somewhere else. Do they also sell hardware? There’s likely yet another portal for that.

We keep it simple:

• One portal for everything: licenses, support, renewals, orders, billing, and reports
• One point of contact
• One team who actually knows your business

That means less admin, less chasing, less messing around, and more time for what matters.

A Relationship, not a Transaction

You’re not just another invoice to us. When you work with us, you get real people who respond quickly and care about your success. If something is going to change at Microsoft or Google, we’ll advise you in advance on how to adapt, rather than reacting to the change when something breaks.

Let’s Talk.

Want to see what it’s like to work with a provider who actually has your back?

We’ll review your current setup and show you exactly where we can simplify your Microsoft 365 or Google Workspace environment. Locked into a commitment with someone else? No problem – you can transfer mid-term in most cases.